**Rental Return and Refund Policy**
At Fan2see Productions Llc, we value your satisfaction and aim to provide you with the best rental experience possible. Please review our Rental Return and Refund Policy to understand your rights and responsibilities when renting equipment or services from us.
**1. Rental Returns:**
a. **Return Date:** The rental equipment must be returned on or before the agreed-upon return date as specified in your rental agreement.
b. **Condition:** You are responsible for returning the equipment in the same condition as when it was rented, reasonable wear and tear excepted. Any damage or excessive wear may result in additional charges.
c. **Late Returns:** If you are unable to return the equipment on time, please contact us as soon as possible to request an extension. Late returns may incur additional rental fees.
a. **Cancellation:** If you need to cancel your rental reservation, please notify us at least [X] days in advance to receive a full refund. Cancellations made less than [X] days before the rental start date may be subject to a cancellation fee.
b. **Refund Eligibility:** Refunds are issued based on the following conditions:
i. **Unused Rental:** If you return the equipment unused and in its original condition within the specified rental period, you are eligible for a full refund.
ii. **Partial Use:** If you use the equipment partially but return it within the rental period, you may be eligible for a partial refund, subject to assessment.
iii. **Damaged Equipment:** If the equipment is damaged or not returned in its original condition, the cost of repairs or replacement parts will be deducted from your refund.
**3. Refund Process:**
a. **Contact Us:** To initiate a refund request, please contact our customer support team at [Contact Information].
b. **Inspection:** We will inspect the returned equipment to assess its condition.
c. **Refund Approval:** If your return meets the eligibility criteria, we will process your refund within 7-10 business days using the original payment method.
**4. Non-Refundable Fees:**
a. **Delivery and Pickup Fees:** Delivery and pickup fees are non-refundable unless we fail to meet the agreed-upon delivery and pickup schedule.
b. **Damage and Cleaning Fees:** Fees for equipment damage, excessive cleaning, or missing accessories are non-refundable.
**5. Dispute Resolution:**
If you believe there is an issue with your refund or return, please contact us immediately. We are committed to resolving any disputes promptly and fairly.
By renting from [Your Company Name], you agree to adhere to this Rental Return and Refund Policy. We reserve the right to amend this policy at any time, and any changes will be posted on our website.
For inquiries or assistance, please contact us at [Contact Information]. Thank you for choosing us for your rental needs.